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Privacy Policy

Effective Date: October 1st, 2024

Updated: January 2nd, 2025

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At Golden Way Trucking, we are committed to protecting your privacy and ensuring your personal information is handled securely. This Privacy Policy explains what information we collect, how it is used, how we protect it, and your rights regarding your data. Please read this policy carefully to understand how we handle your personal information.

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1. Introduction

Golden Way Trucking operates https://www.goldenwaytrucking.com/ and provides transportation and logistic services across the US. This Privacy Policy applies to our website, mobile applications, and any communication with you, such as email or SMS. By using our services, you agree to the terms outlined in this policy.

2. Types of Information Collected

We may collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, mailing address.

  • Account Information: Username, password, and preferences if you create an account.

  • Technical Data: IP address, browser type, operating system, and information collected through cookies.

  • Communication Preferences: Opt-in status for emails, SMS, and notifications.

3. Method of Information Collection

We collect information directly from you through:

  • Account creation and forms: When you register an account or fill out contact forms.

  • Newsletter or SMS subscriptions: When you opt-in for SMS communications.

  • Cookies and tracking technologies: Automatically collected data when you browse our website.  https://www.goldenwaytrucking.com/cookies-policy

4. Purpose of Data Collection

We collect your personal information for the following purposes:

  • Providing services: To process your orders, manage your account, and deliver our services.

  • Communication: To respond to inquiries, send order confirmations, and provide updates.

  • Improvement: To analyze website usage and enhance your experience.

  • Legal compliance: To comply with legal obligations or enforce our terms of service.

5. Data Security Measures

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. These measures include:

  • Encryption of sensitive data.

  • Secure storage and restricted access to personal information.

  • Use of trusted third-party providers for secure SMS delivery.

However, please note that no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Sharing

We do not sell or share your personal information, including phone numbers provided for SMS notifications, with third parties for marketing purposes. Your information may be shared only under the following circumstances:

  • Service Providers: Trusted vendors assisting with operations such as payment processing, SMS delivery, or website hosting.

  • Legal Requirements: When required to comply with applicable laws, regulations, or legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

SMS opt-in or phone numbers for the purpose of SMS notifications are not shared with any third parties for marketing purposes.

7. User Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete information.

  • Erasure: Request deletion of your data, subject to legal or business retention requirements.

  • Objection: Object to the processing of your data for certain purposes.

  • Data Portability: Request a copy of your data in a structured, machine-readable format.

  • Opt-out: Unsubscribe from emails or SMS by clicking the unsubscribe link or replying "STOP" to SMS messages.

To exercise any of these rights, please contact us using the contact information provided below.

8. SMS Communication Policy   

We are committed to protecting your privacy in SMS communications. By opting in to receive SMS communications from Golden Way Trucking, you consent to the following:

  • Data Collection: We collect your phone number and other necessary information when you opt in to receive SMS updates and/or alerts.

  • Purpose of SMS Communications: SMS messages are used to provide transactional updates (e.g., booking confirmations) and responses to customer inquiries.

  • Consent: Your explicit consent is required to receive SMS messages. Consent is obtained through opt-in online form.

  • Opting In method: You may opt-in to receive SMS messages from Golden Way Trucking in the following ways:

By submitting an online form

  • Opting Out: You may opt out of receiving SMS messages at any time by replying "STOP" to any text message.

  • HELP: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at goldenwaytrucking.com. Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. We will not share or sell your phone number to third parties without your consent. Your consent to receive SMS messages is not a condition for purchasing our services.

  • Data Security: Your phone number and SMS data are securely stored and not shared with unauthorized third parties.

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9. Contact Information

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: claims@goldenwaytrucking.com
Phone: (331) 318 2505

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